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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lane Scott

Lane Scott

November 14, 2024

5  out of  5
rating by Lane Scott
"Thank you. I couldn’t be happier with the service I’ve received from this insurance company! The customer service has consistently been outstanding, and they’ve been incredibly supportive, even during emergencies. It’s clear they truly care about their clients. Highly recommend!"
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Dylan Adams

November 5, 2024

1  out of  5
rating by Dylan Adams
"Zero stars. Unable to insure my car ."
We responded:
"Dylan, Unfortunately we weren't able to help you at this time as there are many factors that insurance companies use that determine your eligibility that you didn't meet. We wish you the best. "
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Mystillia Skaggs

November 2, 2024

5  out of  5
rating by Mystillia Skaggs
"My Husband and I received a call from Morgan, we liked what he had to say so we went to their office and quickly wrote up our new insurance plan. Morgan went above and beyond to get us the best price, and apply as many discounts to get us to an affordable amount for our plan. Morgan is very professional and knowledgeable of his industry, we highly recommend this office! Morgan is fantastic! Thank you!"
We responded:
"Thank you Mystillia for putting your trust in our agency. We look forward to taking great care of you."
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scott bell

October 21, 2024

5  out of  5
rating by scott bell
"We constantly receive excellent customer service from this office. Thank you for great customer service!"
We responded:
"Hey Scott! Thanks for taking the time to leave this review. We appreciate you doing this."
Profile photo of Kimberly Beck

Kimberly Beck

September 28, 2024

5  out of  5
rating by Kimberly Beck
"Kristin is the best auto insurance agent! She is personable and always more than helpful answering any questions I have had, customer service rarely found these days."
We responded:
"Thank you Kimberly for leaving this very nice review. We appreciate your trust in us to take care of your auto insurance needs."
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Jessie Tuibeo

September 18, 2024

5  out of  5
rating by Jessie Tuibeo
"Thank You. Chalonne M Anderson-Selinsky, you went above and beyond professionalism you listen and understand customer who has difficulty navigating car insurance from one State to another State. Thank you for securing us car insurance with ease.We will for sure call you when our home closes escrow. More power to you Chalonne."
We responded:
"Thanks Jessie for recognizing Chalonne and how she took great care of you. We appreciate being able to help you with your auto and home insurance needs. You Rock!"
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Don Andresen

September 13, 2024

5  out of  5
rating by Don Andresen
"Hillary and I have been State Farm customers in Prescott, AZ for 29 1/2 years. We've had 3 different agents, and Chalonne has been our "go to person" for most of those years. When agents retired, we'd follow Chalonne to the new S.F. agent. Very knowledge, professional, enthusiastic and dedicated to S.F. Never negative about the company or her current agent. Always returns calls promptly. Chalonne is the reason we're still with State Farm in Arizona!"
We responded:
"I love this Don! Chalonne is a rockstar and we will always do our best to take great care of you and Hillary."
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Samantha Eevi

August 23, 2024

5  out of  5
rating by Samantha Eevi
"Rose Mullins was amazing! She was very sweet and was so helpful and informative! I really appreciate her level of customer service and dedication to helping me make informed decisions. I have used State Farm for 7 years and I will always be a loyal customer!"
We responded:
"Thanks Samantha! We appreciate your business and we will always strive to take wonderful care of you. All the best!"
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salman al mazroa

August 8, 2024

5  out of  5
rating by salman al mazroa
"Morgan was great, helped me through getting my insurance and made sure I had the best price, definitely suggest working with him."
We responded:
"We look forward to servicing your auto insurance and whatever other insurance needs you may have."
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Bob Allen

April 29, 2024

5  out of  5
rating by Bob Allen
"Extremely helpful agency, always willing to answer my questions."
We responded:
"Hey Bob! Thank you for putting your trust in us for your insurance needs. We are here to help you when needed."
Profile photo of Carmen Porreca

Carmen Porreca

April 9, 2024

5  out of  5
rating by Carmen Porreca
"Changed coverage to Eric Strobel State Farm Insurance for house and auto. Wonderful, polite customer service by knowledgeable employees across the board, They explain your rates and coverage and try to get you every discount you deserve. Special thanks to Eric, Chalonne, and Kristin."
We responded:
"So kind of you Carmen! I'm happy we could help you with your auto insurance and home insurance coverages. We love educating folks on what the different coverages are and how they help you...and maximize all your discounts too."
Profile photo of Nikolai A. Taylor

Nikolai A. Taylor

March 21, 2024

5  out of  5
rating by Nikolai A. Taylor
"Chalonne helped me pick the right auto policy coverages for me, uncovered an error in my records from my former insurance company, and did it all with a personal touch! Thank you Chalonne & State Farm 🙏"
We responded:
"We appreciate you Nikolai and that you chose us for your insurance needs. Chalonne will always go above and beyond for you to make sure you're well taken care of."
Profile photo of Nicholas Nelson Moreno

Nicholas Nelson Moreno

March 1, 2024

5  out of  5
rating by Nicholas Nelson Moreno
"Wonder full service"
We responded:
"I'm so thrilled we could provide top notch service to you Nicholas. Your business is so appreciated...thank you again!"
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Jody Allione

February 23, 2024

5  out of  5
rating by Jody Allione
"Immediately responsive, thorough research, helpful, friendly and very cost competitive. Glad I switched!"
We responded:
"Hey Jody, thanks for the review...we do appreciate it! I so glad we were able to help you with your insurance needs and save you money too."
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Thomas Pedersen

January 18, 2024

5  out of  5
rating by Thomas Pedersen
"Challone & her staff are on the ball & provide 1st rate insurances services"
We responded:
"Thomas, thank you so much for taking the time to leave us a review. Yes, Chalonne is amazing and is always wanting to help. We appreciate you!"
Profile photo of Joy Travers

Joy Travers

January 11, 2024

5  out of  5
rating by Joy Travers
"Chalonne from Eric Strobel, Farm State Insurance was amazing, kind and courteous. She promptly called me back a few times to research for me. I called 10 other local companies and State Farm was by far the best quote and costumer service, for car insurance that I could find by almost $200/6mnth ($400 difference a year! That is huge! Thank you Chalonne!"
We responded:
"Hey Joy! Thank you for the kind words for Chalonne and our agency...and welcome to the family. We look forward to taking great care of you."
Profile photo of Beth Gotcher

Beth Gotcher

January 11, 2024

5  out of  5
rating by Beth Gotcher
"Easy and fast insurance for our new home - thank you!"
We responded:
"Love it! I'm so happy we were able to provide you with your home insurance needs...Thanks for being a great customer."
Profile photo of Josh Doak

Josh Doak

January 5, 2024

5  out of  5
rating by Josh Doak
"There was a glitch in our policy that ultimately would have resulted in a drop of our homeowners insurance. Chalonne noticed it in her system and took the initiative to call and correct it. Not only correct it, but she took the time to review our policy and ultimately ended up saving us money in the end. This example of customer service is what ensures our confidence in those who are protecting our possessions!"
We responded:
"Right on Josh!! We are always looking for ways to help our customers and Chalonne is great at that. We really do appreciate your kind words and confidence in our agency."
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Matthew Wilkerson

December 28, 2023

5  out of  5
rating by Matthew Wilkerson
"Switched over my homeowners and auto insurance today. Had an amazing experience. Process to switch was simple and I even saved some money per month with the same coverages."
We responded:
"Welcome to our family Matthew! We look forward to continuing to provide amazing service and savings for years to come."
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Judi Brockett

December 18, 2023

5  out of  5
rating by Judi Brockett
"Rose was a champ & talked me through homeowners ins. And auto ins. Really felt like she was trying to save us money."
We responded:
"Thank you so much for trusting our agency with your auto insurance needs. We are glad that we were able to save you money!"
Profile photo of Shellee Rockwell

Shellee Rockwell

November 16, 2023

5  out of  5
rating by Shellee Rockwell
"Eric’s staff are excellent! Ashley walked us through the whole process and not only enhanced our coverage's but saved us roughly $1,200 annually on bundled auto and home. She was fast and efficient and we were active and through underwriting by the next day. We would highly recommend Eric’s services, for sure."
We responded:
"Very nice Shellee. I'm so glad we were able to provide great service and really nice savings...$1200/yr. is nice savings. We want to continue providing incredible service for many many years to come...Thanks for the recommendation."
Profile photo of Tim McClung

Tim McClung

November 7, 2023

5  out of  5
rating by Tim McClung
"Been doing business with State Farm since 2002 in Prescott. The office staff have been and continue to be first rate since day 1. Pleasant, Knowledgeable and always very Helpful. A1 Service for all my home and car Insurance needs."
We responded:
"I really thankful for this review Tim! I'm also really thankful that our team provided you and our customers with a first rate experience. We're here to help!"
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Dano

October 3, 2023

5  out of  5
rating by Dano
"I'm going to keep this short. Chalonne is simply the best, hands down. I'm sure my next review will be longer and show more appreciation for how much Chalonne has helped me through all the years."
We responded:
"Really great Dano! Yes, Chalonne is great and goes above in beyond for everyone...she has that servants heart for sure."
Profile photo of Katie Khou

Katie Khou

October 3, 2023

5  out of  5
rating by Katie Khou
"I am so impressed with service and rate I have received through out past 2 years. The team are very helpful when I need help. Dealing with car is one of my anxiety but they made it very simple and ease my anxiety. Rate is amazing I save over $700 dollars when I changed to State Farm. Team are always available when I need advice or help. Great Great Service."
We responded:
"Woot Woot! Love the savings and really love that we were able to take the anxiety out of your insurance experience. Thank you so much for this great five star view."
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haley macy

September 27, 2023

5  out of  5
rating by haley macy
"Ashley Stufflebean helped us save almost $200 a month and get better coverage!"
We responded:
"That is so cool Haley! We love educating and better protecting folks such as yourself. An added bonus that we saved you that kind of coin. Thank you for your business and we look forward to serving you."