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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Andy Reti

October 15, 2026

5 out of 5 rating by Andy Reti
"Accurate, timely, clear insurance quote. Thanks"
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geoff drumm

October 14, 2026

5 out of 5 rating by geoff drumm
"Excellent customer service at Eric Strobel / State Farm Insurance.
Not so much the case at all for the State Farm online app which is redundant, confusing, incomplete, and difficult to navigate.
Very fortunately, with a single phone call to the good folks at Eric Strobel’s agency will assist us through the shortcomings currently inherit in the State Farm app."
We responded:
"HI Geoff! Thanks for taking the time to leave this 5-Star review. I'm so glad we could help you out with getting through the app. We strive to always give our customers the best experience possible."
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Valerie Moore

October 12, 2026

5 out of 5 rating by Valerie Moore
"Chalonne is awesome! We saved big time on our auto policy."
We responded:
"Thank you Valerie for putting your trust in our agency. Yes, Chalonne is awesome and will always go above and beyond to help."
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Brenda Prosser

October 8, 2026

5 out of 5 rating by Brenda Prosser
"Chalonne was very helpful and worked hard to figure out several types of insurance for a complicated situation. I would recommend her to anyone if they are looking for auto, umbrella or homeowner's insurance."
We responded:
"Thank you Brenda for trusting us with your situation. I'm so happy Chalonne was able to take care of your auto, home and umbrella insurance needs. We look forward to taking care of you for years to come."
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Mark Klimo

September 16, 2026

5 out of 5 rating by Mark Klimo
"Chalonne has a thorough knowledge of State Farm policies and coverage. Good communicator. Pleasant personality."
We responded:
"Hey Mark! We aim to please and Chalonne is just great! Appreciate you giving a shout out to her."
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Michael Damiani

September 11, 2026

5 out of 5 rating by Michael Damiani
"Been with them forever and they are a great Ins. Co."
We responded:
"Appreciate you Michael! We're thankful to have customers like you!"
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Paul McAnally

September 11, 2026

5 out of 5 rating by Paul McAnally
"Explained everything very well and the premium was very reasonable!"
We responded:
"I'm so happy that you have an understanding of your insurance. We absolutely love educating our customers on what insurance does for them."
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Leland Alexander

September 3, 2026

5 out of 5 rating by Leland Alexander
"Assisted with Certificate of Monitoring of Security Sys for a savings on House Insurance"
We responded:
"Love hearing how we save our customers on their homeowners and auto insurance policies. Thanks for sharing Leland!"
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les russell

September 1, 2026

5 out of 5 rating by les russell
"Chalonne was super friendly and helpful with my business insurance quote!"
We responded:
"Yes! That's great we could help you with your business insurance needs. Appreciate you Les!"
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Jolynn Doty-Beck

August 31, 2026

5 out of 5 rating by Jolynn Doty-Beck
"Cade was very helpful and very professional. Thank you for saving me hundreds a month."
We responded:
"Woot Woot!!! That is so cool Jolynn. After 17 years in this business I still get really excited when we continue to save our customers money like this. We appreciate you putting your trust in us for your insurance needs."
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Linda Britt

August 23, 2026

5 out of 5 rating by Linda Britt
"Took care of my policy change right away. Friendly and efficient."
We responded:
"Thanks Linda for being our customer. Thanks also for leaving this review...we appreciate you!"
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Carol David

August 4, 2026

5 out of 5 rating by Carol David
"We have been a part of this State Farm location for 16 years…and Challone is why! She gives the best service of any State Farm office we’ve had over our 40 years and four states with them. I recommend her and this office 100%!"
We responded:
"This is so neat Carol! I love hearing stories like this and appreciate your loyalty of 40+ years. I also appreciate you giving Chalonne a big shout out as she is very deserving. All the best to you Carol."
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Nick Moreno

July 23, 2026

5 out of 5 rating by Nick Moreno
"Helpful AND APPRECIATED THANK YOU SO MUCH"
We responded:
"Thanks Nick for this 5 Star review."
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Ballard Linda

July 21, 2026

5 out of 5 rating by Ballard Linda
"Chalonne and State Farm has been the best insurance I ever had!!"
We responded:
"We appreciate you Linda!"
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Lisa Floyd-Hanna

July 17, 2026

5 out of 5 rating by Lisa Floyd-Hanna
"Chalonne at Eric Strobel State Farm is an amazing agent, taking care of the insurance needs of our family for many years. You can trust her explicitly!!"
We responded:
"Thank you Lisa for being such a great customer. We appreciate that you trust us for your insurance needs."
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Susan Pittman

July 9, 2026

5 out of 5 rating by Susan Pittman
"Always helpful and friendly!"
We responded:
"We aim to please. Thanks Susan for leaving this review."
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Vic Kamber

July 8, 2026

5 out of 5 rating by Vic Kamber
"I was very pleased with Chalonne in the professional way she answered all my questions regarding my insurance bungle on my home and two cars. It was a very good experience and a reasonable premium."
We responded:
"Appreciate you Vic. I'm so happy we could bundle your auto insurance and home insurance together...which gives you a really nice price. Chalonne is great and will always do her best to take care of our customers."
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hs service

June 22, 2026

5 out of 5 rating by hs service
"Have had Eric, Chalonne and Co. a few years. All seems fine."
We responded:
"We appreciate your business over these past few years."
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Tra Day

June 17, 2026

5 out of 5 rating by Tra Day
"Great response to all my needs, immediate service! Cade Rocks!!!"
We responded:
"Thanks Tra! And you're right, Cade does rock! We appreciate your business for sure."
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Patrick Parker

June 2, 2026

5 out of 5 rating by Patrick Parker
"Chalonne did an excellent job taking care of my insurance dilemma Very customer services oriented. State Farm is number one."
We responded:
"Hi Patrick! I'm so thrilled Chalonne was there for you when you needed help. Like a good neighbor...we were there. "
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Teran Schlittgen

May 19, 2026

5 out of 5 rating by Teran Schlittgen
"Cade was fantastic with his help! Thumbs up all around!"
We responded:
"Appreciate you giving Cade a shout out. I'm thrilled he was able to give excellent service."
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Bob Swope

May 13, 2026

5 out of 5 rating by Bob Swope
"Since I’ve met Chalonne, she’s been nothing short of EXCELLENCE:
professional, knowledgeable, genuinely friendly, not in a hurry; a great person to know and do business with."
We responded:
"Very nice of you to leave this review Bob. I'm so thrilled Chalonne is taking such great care of you. We do appreciate your business."
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Connie Sotelo

May 1, 2026

5 out of 5 rating by Connie Sotelo
"My husband and I were concerned that we were paying far too much each month for car insurance. We reached out to Katie Billingsley, and she was such a pleasure to work with—so kind, knowledgeable, and quick to help!

She provided us with a quote so quickly and was able to save us $100 every single month. We are incredibly grateful for her excellent service, professionalism, and genuine care.

Thank you so much, Katie, and thank you for helping our family save money while giving us such peace of mind!"
We responded:
"This was really nice of you Connie. I'm also so happy we could save you $$$ on your home and auto insurance. I'm also thrilled that you were so pleased with our service...we do aim to provide excellence in what we do. "
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Brian Lederhos

April 25, 2026

5 out of 5 rating by Brian Lederhos
"Eric Strobel is awesome."
We responded:
"Thanks Brian for your review. My whole team is awesome and we love taking care of our customers."
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Chris Abbate

April 18, 2026

5 out of 5 rating by Chris Abbate
"We’ve been State Farm customers for more than 30 years. When we’re facing home and vehicle insurance needs, State Farm ‘s insurance coverage has been a good solution. Chalonne’s knowledge of policies, coverage, etc. is outstanding! She always helps us get things accomplished efficiently and gives us information to protect our belongings."
We responded:
"Appreciate your loyalty, Chris. Having the right coverage for your auto and home insurance is so important. Chalonne and our whole team will guide you down the right path of protection."